Technical assistance and maintenance service
Our maintenance and technical support services are built on the strength of our network, our organizational structure, and our information and management systems.
TSS
Our maintenance and technical support services are based on the strength of our network, our organizational structure, and our information and management systems.
The new customer portal allows:
- Submit support request.
- Check the status os issues in real time.
- Approve quotes.
- Access all information about your facilities.
- View statistics on issue resolution, usage, etc.
Tailored maintenance adapted to your needs
We offer a wide range of maintenance options, so you can choose the ones that best suit the specific needs of your business.
We are also available to provide you with more personalized maintenance services.
We manage the entire service using advanced integrated information systems, and we share that data with you so you have full access to the information and history of your door.
Extensive support network
This section highlights our wide network of specialized technicians, strategically located to provide fast and efficient maintenance service. The map will be similar to the one shown on the Alapont Global website, but with the color of the dots changed.
